Platform and Survey are down
Resolved
Aug 5, 2025 at 7:16pm UTC
Systems are back online, and the Operations team are ensuring all data is flowing correctly. We apologise for any inconvenience.
Affected services
Updated
Aug 5, 2025 at 7:05pm UTC
At 7pm BST the issues were resolved with our hosting provider. Our Operations team are busy bring all systems back online and will update you shortly.
Affected services
Updated
Aug 5, 2025 at 4:50pm UTC
Unfortunately the issue is still continuing. Our team are working on it with a view to bring everything back online as soon as we can. Another update will be posted in the next 3 hours with any updates.
Affected services
Updated
Aug 5, 2025 at 3:50pm UTC
We are aware of the issues are still affecting our platform. Our team is working on it and will provide the next update within one houe.
Affected services
Updated
Aug 5, 2025 at 3:20pm UTC
We are aware of the issues are still affecting our platform. Our team is working on it and will update shortly.
Affected services
Updated
Aug 5, 2025 at 2:50pm UTC
The issue affecting our services is due to an upstream issue with our hosting company. Engineers are aware and are working on it.
Affected services
Updated
Aug 5, 2025 at 2:01pm UTC
Survey went down.
Affected services
Created
Aug 5, 2025 at 2:00pm UTC
Platform went down.
Affected services